Integration Support
The support team replies within 1 business day for site, app, or link integration requests sent from Dhaka, language and context can be aligned quickly
BD1111 Support and Partner Contact
BD1111 support, contact information, and help center in one place, easy to discuss business with the Dhaka-based team
Download APK Login Help
What you get with BD1111 support and partnerships
If you are a partner or publisher, you'll find a direct contact path here; there's no separate inquiry form, so time is saved
Affiliate Discussion
Clear answers on traffic, referral, and campaign setup; separate notes can be kept for users using bKash, Nagad, and Rocket
Content Coordination
Written guides, FAQ, and updated contact information are checked together to reduce the risk of BD1111 Contact page information becoming outdated
BD1111 Contact Direct Address
If you have specific partner questions, use this address; keeping general support and business requests separate speeds up the reply
Partner Email
[email protected]; typically a first reply within 12 hours, and for complex requests 1 business day
Response Time
Messages sent from 10 AM to 8 PM are read first; Friday requests are processed on the next business day
General Help Center Contact
For login, account, and app questions, use this section; also view the BD1111 Login Guide if needed
General Support
Write to [email protected] for answers on account, APK, and app setup; if you have questions about top-ups with bKash or Nagad, write about that separately
Dhaka Office Info
Dhaka users often contact from mobile, so writing BD1111 Contact at the start of the subject helps tickets get processed faster
3 Common Help Center Questions
When contacting for the first time, these questions are the most common; concise answers are provided here
How fast is the response to a partner request?
Usually first reply within 12 hours; for complex technical issues, it may take 1 business day
Where can I find the app and support together?
BD1111 App page has app information, and this page has contact options; keeping both together ensures work doesn't stop
What to write for login issues?
Describe your device, browser, and the time of the issue; this helps the BD1111 Help team quickly identify the problem stage
How does a support ticket progress
Send a short, clear message and then the team will categorize it
1. Subject
Write the issue or request in one line; this helps the BD1111 Support team understand the direction at the outset
2. Add Information
Account name, device, and time help expedite the investigation
3. Get Answer
If needed, you can resend your question in the same thread; this keeps the conversation from getting disorganized
Go to BD1111 Support Now
To use the app directly, download the APK; in the final step, BD1111 Support, BD1111 Contact, and BD1111 Help work together
Download APK